SHIPPING AND DELIVERY INFORMATION

How much are your shipping rates?

Here in Zuri Baby Couture, we offer FREE SHIPPING to ZuriVIP members who purchase items in a single transaction with an amount of PhP 1,500 and above pls make sure to put your free shipping code before checking out.

 

For orders with a total amount of less than PhP 1,500, we charge a standard shipping fee of PhP100 for Metro Manila and PhP 120 for provincial areas.

 

A confirmation message will be sent to your email that contains the detailed summary of your order, which includes the invoice number, customer name, shipping address, total amount, customer contact number, and chosen payment method.

 

Should you want to track the location status of your order, we are always ready to assist you and provide your shipment tracking number.

 

All products available and sold on Zuri Baby Couture website are shipped and managed by Zuri Baby Couture from its Manila office to the client’s shipping address through the assistance of the online store’s official partner courier and customer service representatives.

How many days should I wait for my order?

Zuri Baby Couture follows the timeframe schedule below for all its deliveries.

Metro Manila

1 -2 business days

Provincial

2 - 3business days

 

Delivery time may vary every now and then due to some factors that consider shipping destination and proximity to urban centers, especially for provincial areas.

 

If your package didn’t arrive on the committed schedule as mentioned in the timeframe table above, please call our attention immediately and we will be happy to assist you. You may reach us at +632.801.4951. For more information and other concerns, our customer service representatives are readily available to hear your side.

 

Do you accept refunds, returns, exchange and credits?

Yes, we allow refunds, returns, and exchange in acceptable cases that adhere to stated and standard policy. To know more about our return and refund policy, click here.